Privacy Policy

We respect your privacy while delivering great golf experiences.

What We Collect

• You provide: name, email, phone, booking/membership details, event/lesson info (e.g., junior ages, emergency contact, optional medical notes), billing address (cards handled by our payment processor), messages/feedback, job applications.
• Automatic: IP address, device/browser type, pages viewed, approximate location, cookies/analytics.
• Optional: precise location (if you allow it), photo/video consent for course and event media.

How We Use Information

• Provide services: tee times, memberships, events/lessons, payments, pro shop orders.
• Communicate: confirmations, reminders, weather/course alerts, support.
• Safety/operations: rosters, emergency contacts, tournaments/handicap, fraud/security.
• Improve: site performance and planning via privacy‑aware analytics.
• Marketing: newsletters/promotions only if you opt in.
• Compliance: legal, tax, and record‑keeping obligations.

Sharing

• We do not sell personal information.
• We share with trusted service providers (booking engines, payment processors, email/SMS, hosting, analytics) and with instructors/tournament partners as needed.
• Legal/safety as required; business transfers under same commitments.

Cookies

• Essential, preferences, and analytics only; no interest‑based ads.
• Control cookies in your browser and any on‑site banner.

SMS/Email

• Message frequency varies; reply STOP to opt out of SMS. Unsubscribe links in emails.

Your Choices and Rights

• Request access, correction, or deletion: privacy@copelandhillsgolf.com
• Update media consent or request a takedown of specific images when feasible.
• Manage cookies/location in your device/browser.
• California/EEA/UK users: exercise applicable privacy rights via email; we won’t discriminate for doing so.

Children’s Privacy

• We collect children’s info only from a parent/guardian for program safety and administration.
• We don’t knowingly collect directly from children under 13 via the Site.

Security and Retention

• Reasonable administrative, technical, and physical safeguards; encryption in transit; vendor due diligence.
• Kept only as long as needed for services, operations, and legal requirements.

Other Notes

• Do Not Track/Global Privacy Control: we honor legally required signals and on‑site choices.
• International visitors: data is processed in the United States.
• Changes: we’ll post updates here with a new “Last updated” date.

Contact

• Privacy requests: privacy@copelandhillsgolf.com
• General inquiries: hello@copelandhillsgolf.com